CAP BUSINESS LLC is committed to the development of the U.S. domestic business, and has not yet launched international business. Currently, we only support orders from the United States. Any subsequent adjustments will be announced on our website without prior notice.
Shipping Cost & Delivery Time
Packaging & Sign for the Receipt
Our service hours are Monday through Friday, 9:00 am. to 8:00 pm. (PST). For all US orders, we will process within 1 to 3 business days. Orders end at 8:00 pm. each business day and orders placed after 8:00 pm. will be prioritized for processing starting at 9:00 am. the next business day. Orders placed after 8:00 pm. on Friday will be processed at 9:00 am. on the following Monday. In the event of a major event or holiday orders will be processed on a later date. No shipping or delivery courier will be arranged on weekends or holidays, your orders placed on Saturdays and Sundays will be prioritized from the next working day.
Our order processing time is generally 1 to 3 business days, if you meet a holiday will be delayed, if in no special circumstances the order processing more than ten business days, please contact us. We will arrange a refund for you not to ship or help you check whether the order has been shipped.
For all U.S. orders, we will ship with our standard shipping for $2.2 per order, and if your single purchase order totals more than $30, we will ship it for you free of charge with no courier fees. Orders are delivered within 5 to 8 business days of being shipped.
If you want to shorten your shipping time, you can also choose our VIP shipping, which costs $3.3 per order and takes 3 to 4 business days to arrive after your order is shipped.
Our delivery time is 8 to 11 business days, if there are holidays or major events delivery events will be delayed.
We are sorry if there is a timeout. You can contact us via email at [email protected] and we will process your order as soon as possible. If you need to cancel your order, we will arrange a refund for you and the amount you paid will be returned to your payment account. The time for the refund to arrive varies depending on the payment method and usually takes one to two business days
Our Drying Balls products will be packed in double-layer waterproof cardboard box, please check carefully when you receive our Drying Balls products, if there is any problem, please contact us first.
Please check whether the package is intact before signing the receipt.
After receiving the Drying Balls products, if damage is found, please contact us in time and we will handle it properly.
Another person signed for, as the consignee himself signed for.
If the package is rejected for customer reasons (non-quality issues), the shipping cost will be borne by the customer.
Parcels that are unclaimed and undeliverable due to customer reasons (wrong or incomplete address). We do not assume any responsibility.